Showing posts with label print carriage is working properly. Show all posts
Showing posts with label print carriage is working properly. Show all posts

Friday, August 9, 2019

How to troubleshoot HP Envy 4520 printer?

troubleshoot HP Envy 4520 printer

HP Envy 4520 printer is the latest printing device in the series of HP Envy. This printer is very useful and helpful for both home and office use. A small business uses mostly this printer nowadays. It has some interesting features that make it very special like very good quality of printing and fast speed of printing the document and images. This is specially designed for good quality results with less amount of time. 

The main function of this HP color inkjet photo printer is a copy, scan, wireless printing, AirPrint, two-sided duplex printing, touch screen, Instant Ink ready so you'll never run out of ink, and more. The only thing in this printer makes you feel bad that it has not an SD slot and an Ethernet network capability. Otherwise, it is a world-class printing machine in terms of scanning, printing, and copying with easily replacement setup of the cartridge.

If we are using this electronic device then we have to also face their issues, error, and problems. These problems have many types like not printing the photo or document, scanning issue, ink cartridge issue, printer offline, driver and software installation error and many more. So in this blog, we discuss the problems that occur in the HP Envy printer. Which kind of error is there and how to troubleshoot or fix these errors? Let's move on to troubleshoot part of the HP Envy 4520 printer.

HP Envy 4520 Troubleshooting

Printer Offline Error

printer offline error


Step1: Click on the Start menu button on the computer and go to “Device and Printers”
Step2: Then right click on the HP Envy 4520 Printer symbol and then go to “see what’s printing” section.
Step3: Remove the checkmark in “Use Printer Offline” option. After some time your printer will be online.
Step4: If your printer does not show online then you can Turn OFF the printer and disconnect from your PC and after few time reconnect it with PC and Turn ON the power. 
Step5: At last you can restart your PC with that and your Printer will work properly.

Check detail article about offline error in HP Envy 4520 printer

Print Stuck in Queue Error

Print Stuck in Queue Error


Step1: If the document is not print then update your drivers and firmware.
Step2: Check the status of the print spooler. If it is congested then clear and restart the print spooler.
Step3: If the print queue dialogue is stuck, it means you are using too many applications at that time. Click on “Devices & Printers” in the start menu on Windows then click on “See what’s printing” option. 
Step4: Check if your older document is not print and display with an error message, then right click on the document and remove it. 
Step5: Check the printer job is paused then resume it from here.

Read article about error printing in HP envy 4520 printer

Screen Not Displaying Devices Error

Step1: If the screen not displaying the device the cause of no updated driver is used for the printer. Then install the latest printer drivers.
Step2: If the device is connected and is not listed in your “Devices and Printers” then check it in Device Manager. Log in as an administrator to make any changes into device settings in Device Manager.
Step3: If your printer not recognizing the device then turn OFF the printer and remove the cable, then turn ON it after few seconds.

Ink Cartridge Error

HP-Ink-Cartridge

Step1: If the device will print but not display any ink on the document then device cannot recognize the ink cartridge.
Step2: Make sure the cartridge is not empty and properly inserted.
Step3: Remove the ink cartridges are dirty If it then clean with a cloth or polish it.
Step4: Press the Ink button on printer and message display as Charging Ink then your problem is solved.

Read full blog post about the ink cartridge error in hp envy 4520 printer

Wi-Fi Connectivity Error

Wi-Fi Connectivity Error


Step1: Check the router and computer are turned on and are connected with the same wireless network.
Step2: Check the printer software is installed or not, if not then install it.
Step3: Check the networks and router are overloaded, then reboot the router.
Step4: If a printer has an IP address issue, then simply change the IP address of the printer and you can remove it and add it again with a new IP address.
Here you can check all the points about wi-fi connectivity error in hp envy 4520 printer
Check out our other post on this Printer Solution Hub. Hope in this blog we troubleshoot all the error in the HP Envy 4520 printer. If you are facing some other then please leave a comment so we are able to resolve your problem.

Tuesday, August 6, 2019

Steps to fix Paper Jam Error in HP Inkjet Printer

Today in market HP inkjet Printers come with several types of models. HP inkjet printer use as home and office purpose in daily life. HP Printer provides print black and white or color documents. When a piece of paper gets stuck in the printer, then the printer jam problem occurs. In that case printer print, the job with push out a crumpled, smudged and printer will stop working. So this is important to clear the paper jam in the HP inkjet printer by opening up the printer door and remove it. 

hp printer paper jam error

This type of error occurs in our daily life office and home use printer. We also can say paper jam error.

There are some following causes give rise to paper jam issue.

  1. Overfilling the tray with paper.
  2. Inappropriate position of paper keeps in the paper tray.
  3. Bad quality of the paper.
  4. Printer inside the dust particles.


Fix the printer jam error

Following the given step and resolve the Hp Inkjet printer jam error.

1. Proper Setting the paper Tray

hp printer paper jam



Paper tray is the main role to get the paper jam because you will check loose paper in paper tray remove it. If in case paper got stuck while feeding on the paper tray into the printer, then quickly pull it back out of the printer and remove it. You can press the resume button on the printer, this is only to spot that paper jam.

2. Open the Rear access door of inkjet printer

After the open inkjet printer door, see where the paper maybe jams.

  • Pull out any jammed paper in the stuck roller in the back of the printer. Remove all jammed paper, also including scraps of paper or ripped pieces.
  • Look there is no other paper stuck in the printer, press the Resume button.



3. Remove additional paper



If any small piece of paper is stuck, then pull any paper out very slowly and carefully.


4. Check the print carriage is working properly

Check carriage to move freely from one side of the printer to another.

  • Unplug the power cord and move the carriage from side to side and please do not any force on it or in the stuck.
  • In case printer carriage is not moving freely then you can check or rotate the roller inside the printer for 3-4 full rotations with your hand figure. Rotate roll upwards direction and make sure everything the printer can move easily works.


5. Test the Printer to make sure it is working

  • Reload the plain, clean and quality paper with the paper tray.
  • Re-plug the power cords. Take a test with print out paper page.



Reference Link: PrinterSolution




















1. Setting the paper Tray